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#1 hunn

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Posted 13 January 2014 - 09:37 PM

hi when i login it takes 2 attempts then if i click on anything ie my account or basket i am logged out and redirected instantly to login again


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#2 accounts3

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Posted 14 January 2014 - 08:57 AM

Hi, are you using a proxy server, can you try another browser,as  the problem does not seem to be universal, other orders are coming through.

 

I will report it to our web hosting support


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#3 admin

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Posted 14 January 2014 - 03:52 PM

As above it may be a proxy issue, how are you connecting to the internet?

#4 hunn

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Posted 14 January 2014 - 10:39 PM

thanks for the replies i am connecting via cloud wifi at the moment also tried using my mobile internet with no luck and with using both chrome and ie



#5 accounts3

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Posted 15 January 2014 - 08:34 AM

Our web hosting supplier has not found any problems, so we are at a loss to explain this exception


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#6 hunn

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Posted 15 January 2014 - 06:07 PM

Hi seems to be working now, thanks for your help



#7 admin

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Posted 16 January 2014 - 11:48 AM

Are you still accessing via your mobile?




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